Developed by Inmarsat, FleetBroadband is a maritime satellite internet, SMS texting, ISDN and telephony network. It uses portable domed terminal antennas to communicate and is used for ocean-going vessels. 

These antennas allow sailors to connect their phones and laptops to the rest of the world while they're at sea. Three geosynchronous orbiting satellites ensure contiguous global coverage, apart from the poles.

What is FleetBroadband?

BGAN use is metered and you should disable any programmes that automatically update themselves. For example Windows Update.

Can I prevent my BGAN transferring data automatically?

Is the Inmarsat network secure?

The Inmarsat BGAN network provides global coverage, except at the extreme poles, via three geostationary satellites.

What Inmarsat coverage is available?

Yes, but some countries route Inmarsat BGAN calls differently and the calling number may not be displayed.

Can anyone in the world call my BGAN voice number? 

Extend the antenna into its full position and point it straight up at the sky. Press the power button on the phone and wait for registration to complete. 
 
How do I call a landline or mobile number using an Inmarsat satellite phone? 
Press the 0 key until the + appears or dial “00”. Dial the country code, area code and phone number. 
 
•Example: + (country code) (area code/city code) (phone number) 
 
•Example: + 1 416 253 6008 
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How do I make a call with my Inmarsat satellite phone?

From your Inmarsat IsatPhone, dial “00” or press and hold the 0 key until the + appears followed by the 870 Inmarsat phone number. 

How do I call another Inmarsat satellite phone?

Yes, it is easy to send a text message and incoming text messages are free. Visit our send a free SMS web page. 

Do Inmarsat satellite phones support text messaging?

The Inmarsat IsatPhone phone antenna needs to be fully extended with an unobstructed view of the sky in order to receive a call.

How do I receive calls on my Inmarsat satellite phone?

Send your e-mail to 870xxxxxxxxx@message.inmarsat.com (where 870xxxxxxxxx is the IsatPhone mobile number)

How do I send an e-mail to an Inmarsat satellite phone?

You can check the balance of your IsatPhone prepaid SIM card by simply dialling 591, free of charge.  To display your balance on-screen dial *106#

How do I check my Inmarsat balance?

Easy! Just visit our top-up portal and top-up as and when you need to.

If I have a pre-paid Inmarsat satellite contract, how can I top-up my balance?

Inmarsat post-paid and pre-paid customers can place a free call to +870-776-999-999 to test their phone. An automated message will play stating that the call was successful. If an error message is played or if the call does not connect at all, please contact AST Networks Global Customer Support.

How can I test my Inmarsat satellite phone?

Simultaneous voice and data, crew calling option, SMS service, and a friendly programmable user interface.

What features does the FleetBroadband (FB) have?

Yes, some providers do block calls to satellite phones and different providers route call differently, so the user ID may not be displayed.  All Inmarsat equipment has a prefix of +870

FAQs