NavComs Case Study: Steering System

Customer Request and Initial Findings

A maritime customer issued a request for quotation for a new, used, or loaned Printed Circuit Board (PCB) for their Autopilot/GM Steering System, an image of the PCB was included to assist with the quote and distributed to multiple Navigation and Communication (NavCom) parties. All respondents, including another Original Equipment Manufacturer (OEM), reported that the requested board was now obsolete, and a new Autopilot System would be required.

Innovative Approach

Demonstrating a proactive approach, after an in-depth analysis by one of our technicians, we identified that the problem was due to another part of the equipment and we reached out directly to the historic OEM, who confirmed they had a direct replacement for the existing Autopilot system, eliminating the need for retrofitting. We also requested a complete risk analysis to minimise potential dangers, so the vessel could return to port sooner.

Solution and Implementation

The historic OEM’s direct replacement solution, combined with the Steering Pot Service Kits, offered the most efficient path to getting the vessel operational again. A comprehensive quote was quickly provided for the new Autopilot system and the required service kits. In collaboration with the customer, it was agreed that the installation would be conducted by an approved engineer.

The customer approved the quote, choosing Calais, France, as the optimal location for the service and install, and travel and logistics were promptly arranged, ensuring the engineer could board the vessel and complete the work seamlessly.

Engineering Findings and Additional Enhancements

The risk analysis, in combination with the engineer’s detailed post-installation report, highlighted additional opportunities for enhancing the vessel’s operational safety:

• Addressing mini wheels
• Replacing another obsolete PCB
• Documenting an additional steering pot not previously included in technical drawings.

After communicating these findings to the customer, underlining the potential benefits of addressing these areas, it was confirmed, due to obsolescence, that a new PCB would have to be designed and built to order, taking several months but removing the risk of operational failure of the vessel.

Positive Outcomes and Futureproofing

Thanks to the teams innovative and responsive efforts, the vessel was quickly brought back into operation with an upgraded Autopilot system and serviced steering pots. The customer now benefits from improved vessel performance and safety and is well-positioned to address additional risk areas as and when required in the future.